Web Design in Greenville, SC - Mojoe Logo

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Web Design in Greenville, SC - Mojoe Logo

Frequently Asked Questions

 
These are questions that every client should ask of his/her web developer and hosting service provider.

1. Do you test my web site in browsers?

2. Do you test my web site on different platforms?

3. Can my site be printed without printing all the images on my site?

4. Will my site be mobile ready or iPhone ready?

5. What is a Favicon?

6. What is an iPhone Icon?

7. What type of sites have you done in the past?

8. Do you handle Social Marketing for my web site?

9. Can you provide statistical information on my web site?

10. What information does your stats application and Google Analytics collect?

11. What programs do you use to develop my web site, web site application, animation, video, logo, letterhead, envelopes, business cards or marketing materials?

12. What programming languages do you use for developing my web site?

13. Do you handle Search Engine Registration (SER)?

14. Do you provide Search Engine Optimization (SEO)?

15. What is a sitemap.xml file? And do you create one?

16. What is a robots.txt file?

17. Are you familiar with Google Places, Yahoo Business Center or Bing Listing?

18. Can you provide a Content Management System?

19. How many years have you been in the web site design and development business?

20. Does anyone at Mojoe.net have experience in creating graphics?

21. How do you begin when building or developing a web site / web application?

22. What is a creative strategy?

23. What is the cost of a web site / web application?

24. Do you or someone else host my web site or web application?

25. What type of bandwidth do you have for your servers?

26. Where is your facility located?

27. What type of servers do you have to host my web site or web application on?

28. What programming languages do you support on your servers?





1. Do you test my web site in browsers?

Yes, this is one of our responsibilities as your web designer. We test your web site in Internet Explorer 6 – 8, Firefox, Safari, Chrome and Opera. Read more ...

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2. Do you test my web site on different platforms?

The answer is most certainly. Every web developer and designer should always test your site for both PC and Mac compatibility. Read more ...

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3. Can my site be printed without printing all the images on my site?

We create a custom CSS style sheet for the printing of your web site. So when a customer comes to your web site they can print the site and it will print in black and white, as well as it will fit an 8 ½ by 11 sheet of paper correctly. Read more ...

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4. Will my site be mobile ready or iPhone ready?

This is something that should be done to your site so that mobile visitors get a streamlined version of your web site whether they are using a BlackBerry, windows mobile or an iPhone. Read more ...

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5. What is a Favicon?

Favicons are displayed in most major Web browsers. A favicon (short for favorites icon), also known as a website icon, shortcut icon, URL icon, or bookmark icon is a 16×16, 32×32 or 64×64 pixel square icon associated with a particular website or webpage. We design these and incorporate them into your website. Read more ...

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6. What is an iPhone Icon?

The iPhone icon is displayed when you surf the web via the Safari web browser on your iPhone and you add a web site to your home screen. Once you have done this an icon will show up in your other iPhone pages just like an application. Read more ...

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7. What type of sites have you done in the past?

We have done everything from a simple web site, high-end commercial web site, streaming video web site, to a fully functional e-commerce web site. We have e-commerce approval from VeriSign. Please feel free to check out our portfolio page. Read more ...

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8. Do you handle Social Marketing for my web site?

We setup Facebook accounts, LinkedIn Accounts, and YouTube Account, but we stress to all of our clients the following. Do not set these accounts up and link them to your web site if you are not going to update them at least once a week. Read more ...

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9.Can you provide statistical information on my web site?

We provide two methods of statistically tracking information for your web site. We have our own statistical tracking application installed on our servers. We also setup a Google Analytics account for your web site as well. Read more ...

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10. What information does your stats application and Google Analytics collect?

The stats applications collect, number of hits, number of pages visited, how long a customer is on your site, the bounce rate of customers visiting your site, keywords used to find your site, along with several other statistical tracking information. Read more ...

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11. What programs do you use to develop my web site, web site application, animation, video, logo, letterhead, envelopes, business cards or marketing materials?

We use the industry leading standards for our field which are Adobe Dreamweaver, Adobe Fireworks, Adobe Flash, Adobe Illustrator, Adobe Premier, Adobe After Effects, and Adobe InDesign.Read more ...

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12. What programming languages do you use for developing my web site?

We develop your site using the following program languages: PHP, ASP, ASP.net, and CFM. We program from scratch; we do not take someone else’s programming alter it and then claim it as our own. Read more ...

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13. Do you handle Search Engine Registration (SER)?

We handle SER several ways. First, we create a sitemap.xml file and then we create a profile of your site. We then submit your site by hand to the top 5 search engines, which are Google, Yahoo, Bing, DMOZ, and AskJeeves. Next we submit your site via our robot submission services; we continue to do that every quarter during the year. Read more ...

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14. Do you provide Search Engine Optimization (SEO)?

Yes, we optimize the site for title tags, alt tags, and meta tags throughout the web site. We also make sure that all your images, links, and sub links are also have alternate tags so the search engine can read the information on your site. We also provide a robots.txt file that tells the search engines which directories to index and which ones to not index. Read more ...

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15. What is a sitemap.xml file? And do you create one?

A sitemap.xml file is a page that helps the search engines know what pages they should index to know more about your site for building their search results. They are updated daily, and list all the URLs on your website – including one for each of your products or service pages. Read more ...

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16. What is a robots.txt file?

This file is created and placed in the root directory of your web site. It lets search engines know which files and folders the search engine can pick up and use in the search engine directory and which ones they cannot. Read more ...

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17. Are you familiar with Google Places, Yahoo Business Center or Bing Listing?

Yes, we can add your location and connect it to your website, setup discounts for you listing and have your listing mapped with Google, Yahoo and Bing. Read more ...

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18. Can you provide a Content Management System?

Yes, we can actually provide you with several different choices in CMS. We offer WordPress which is the most cost-effective CMS. We can also provide access to DotNetNuke CMS which is more expensive than WordPress but it is quite a bit more robust than WordPress. Futhermore, we can offer access to a Mac-based CMS as well. Read more ...

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19. How many years have you been in the web site design and development business?

We have been designing/developing web sites, logos, graphics, and applications for over 10 years. We started our business in 1999. We have experienced developers on staff along with a copy writer and copy editor. Read more ...

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20. Does anyone at Mojoe.net have experience in creating graphics?

The principal of our company has been using Adobe Photoshop since 1992 with version 2.5. We create all of our graphics from the creative direction that our clients give us in the creative strategy meeting. Read more ...

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21. How do you begin when building or developing a web site / web application?

First, we like to meet and sit with you and discuss your application/idea/web site so we can understand what you as the client are expecting to be delivered once we are completed. Once we have meet with you and your team; we will schedule another appointment to sit down and begin our creative strategy. Read more ...

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22. What is a creative strategy?

This is a 2 to 3 hour session where our team meets with you and your coworkers or employees to discuss your project. We begin the process by asking you questions that will help our creative team develop your web site or web project. Read more ...

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23. What is the cost of a web site / web application?

The cost of a web site or web application can vary from how much time and effort goes into creating the site or application. Along with what functionality you would like your web site or web application to perform. For example all our sites include the following: CSS style sheet for your web site, CSS Style sheet for print, CSS style sheet for mobile, sitemap.xml, robots.txt, Google Analytics, In-House Stats, Custom Graphics, Favicon, iPhone Icon, Google Places Listing, Yahoo Business Listing, Bing Listing, Facebook Account, Browser Testing ( Firefox, Chrome, Safari, Internet Explorer, Opera), Platform Testing(Both Mac and PC). All programming is custom work and done specifically for your web site. We do not use templates, and we also include one of our 3 CMS(Content Management Systems - WordPress, DNN, Magento). Read more ...

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24. Do you or someone else host my web site or web application?

We host your web site or web application on our servers here in Easley, SC. We also have the ability to switch our hosting to our backup servers in Greenville, SC if there is an issue in Easley. Read more ...

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25. What type of bandwidth do you have for your servers?

We have CBR (Constant Bit Rate) as opposed to UBR (Unspecified Bit Rate). This means your bandwidth will always be a constant speed. We are currently at 3 megabits per second up and down. We can scale that at a moment’s notice up to 10MEG BITS per second up and down. Read more ...

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26. Where is your facility located?

Our facility is functional 24 hours a day, seven days a week, and 365 days a year. Our network is a fully Fiber Network which is protected by IP monitored battery back-up systems, video surveillance, access control to the facility, alarm systems and a fully gas powered generator. We do our best to guarantee 99.9% uptime for our clients and their sites. Read more ...

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27. What type of servers do you have to host my web site or web application on?

Mojoe.net has several platforms for you to choose from; such as, Linux Servers, Windows 2000 Servers, or Windows 2003 Servers; we deliver every platform of hosting and the reason is because we know each company has different needs when it comes to hosting, database, e-commerce, application hosting, computer storage, video storage, or their security needs.v

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28. What programming languages do you support on your servers?

We support the following languages on our servers; PHP, Cold Fusion, ASP, APSX, and Pearl/CGI. We also support Front Page Extensions. Read more ...

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